Offering help or getting help

Over the coming weeks and months, many people will be self-isolating, and not everyone has a support network of family and friends to help them out. 

Offering to help other people

During times like these, community could not be more important and South West Norfolk has already displayed some incredible community spirit. Below are some places you can go to if you’d like to help out:

Norfolk County Council

Norfolk County Council has put together some really useful information on how you might be able to help out in our local community:

This includes Voluntary Norfolk, which can be found here, and is a great page for finding out how you can support the local community.

NHS returning clinicians scheme

It has been incredible seeing how many people have signed up to volunteer to return to work at the frontline of our Coronavirus response in the NHS. If you previously worked in the NHS and feel that you could return, please visit:  

NHS Volunteer Responders

If you feel that you could help the NHS as a volunteer responder, visit for more information.

Please also see the 'Viral Kindness' print-at-home cards to allow people to offer their help to neighbours. The cards have already gone viral on social media, and you can download the card template using 'Attachments' section at the bottom of this page. Just print them off, fill them in, and post them through neighbours doors. 

Accessing help


This online portal set up by the government is a place you can find answers to some common questions, and more information about the available business support schemes and when they might be rolled out:

The Federation of Small Business has also provided a useful guide for self employed people and small businesses:

The New Anglia Local Enterprise Partnership is also providing support for local businesses

Vulnerable people

If you are a vulnerable person, please register yourself on the website:

if you or a member of your family are in need of Adult Social Services assistance through the current Covid-19 isolation period, please contact ASSD by calling 0344 800 8020 to discuss your concerns so they can gather information in order to see what assistance they can offer.

Please do remember to keep safe when you are accepting help:

  • Only accept help from someone you know and trust
  • Never give anyone your cash card or credit card and PIN – always give cash and ask for a receipt
  • If someone is doing shopping for you, provide them with a list and budget, based on what you can afford
  • It is your home and you do not have to agree to anything a visitor may ask
  • Never deal with unknown cold callers
  • If you are in doubt, or feel pressurised or threatened close the door, call a friendly neighbour or in an emergency ring 999

Looking after your mental health and well-being

As well as your physical health, it is important to take care of your mental health and well-being during this time.

The mental health charity Mind have put together some wonderful tips on how to look after your mental health and general wellbeing which can be found here


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